Reviewers value the app's simple booking flow and convenient mobile ticketing, but many report unreliable sync, payment failures, and weak support. Forced updates and inaccurate live info add to frustrations. It suits straightforward self-managed trips, but less ideal during disruptions.
What users like
Easy booking Users find booking and managing tickets simple and quick.
Mobile tickets Paperless travel with app-stored tickets and easy scanning.
Intuitive design Clear, responsive interface praised for user-friendliness.
Rebooking options In-app seat changes and rebooking work for some.
Common concerns
Booking sync issues Bookings often don't appear or disappear, needing manual entry.
Checkout failures Crashes at payment cause lost bookings, price hikes, duplicates.
Poor support No live chat, slow email, unhelpful responses frustrate users.
Forced updates Updates log out users and lose data, sometimes pre-travel.
Based on 500 Google Play reviews · Updated Aug 30, 2026
Over the last 60 days, PixelTrack observed changes in estimated installs, rating, rating count and review count. The table compares the earliest recorded changed value with the latest observation.
Metric
Earlier value
Latest value
Change
Latest change
Estimated installs
2,466,386
2,506,530
+40,144
Oct 3, 2026
Rating
4.86
4.88
+0.02
Oct 2, 2026
Rating count
31,972
33,214
+1,242
Oct 3, 2026
Review count
230
233
+3
Sep 7, 2026
Eurostar: Train travel & Hotel Changelog
5 changes
↑
Version 15.0.1277 Update
What’s new
No release notes were provided on Google Play for this version.
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Version 15.0.1276 Update
What’s new
No release notes were provided on Google Play for this version.
↑
Version 15.0.1275 Update
What’s new
No release notes were provided on Google Play for this version.
↑
Version 15.0.1274 Update
What’s new
No release notes were provided on Google Play for this version.
↑
Version 15.0.1273 Update
What’s new
No release notes were provided on Google Play for this version.
