Based on reviews, sampled reviews appreciated the app's easy booking process, wide selection of activities, and convenience of mobile tickets. However, complaints frequently mention last-minute cancellations by tour operators, perceived overpricing compared to direct bookings, and inconsistent customer service. Misleading descriptions and app bugs also appear in some reviews. It seems ideal for travelers prioritizing convenience, but potentially less suitable for budget-conscious users or those needing high reliability.
What users like
Easy booking and seamless UX Simple, fast booking with intuitive interface, great for on-the-go reservations.
Large variety of activities Wide selection of tours and experiences across various destinations, easy to find suitable options.
Reliable support and refunds Efficient customer service and quick refunds, even beyond 24-hour window with documentation.
Convenient mobile tickets All tickets stored in one place, with offline QR codes appreciated by some users.
Common concerns
Cancellations and no-shows Tours cancelled last minute or guides not showing up, leaving travelers stranded.
Overpriced vs direct booking Significant premium over official venues or local operators, sometimes extreme markups.
Poor customer service Unhelpful or slow support, difficulty reaching humans, and refund refusals even in clear cases.
Misleading descriptions and fees Vague or inaccurate descriptions leading to unexpected costs, wrong inclusions, or unmet expectations.
Based on 500 Google Play reviews · Updated Aug 30, 2026
Over the last 60 days, PixelTrack observed changes in estimated installs, rating, rating count and review count. The table compares the earliest recorded changed value with the latest observation.
Metric
Earlier value
Latest value
Change
Latest change
Estimated installs
27,952,446
28,617,857
+665,411
Oct 3, 2026
Rating
4.88
4.88
+0
Oct 3, 2026
Rating count
351,640
368,063
+16,423
Oct 3, 2026
Review count
4,299
4,475
+176
Oct 3, 2026
GetYourGuide: Travel & Tickets Changelog
5 changes
↑
Version 26.40.0 Update
What’s new
We update our app every few weeks to ensure that searching for activities feels like being upgraded to first class. Here’s a quick overview of what the app team has been up to:
Bugs? Bashed
Crashes? Banished
Design? Beautified
Has our hard work paid off? Tell us what you think by leaving a review.
Something not quite right with the app? Head over to our help page for further assistance: getyourguide.com/contact
↑
Version 26.39.0 Update
What’s new
We update our app every few weeks to ensure that searching for activities feels like being upgraded to first class. Here’s a quick overview of what the app team has been up to:
Bugs? Bashed
Crashes? Banished
Design? Beautified
Has our hard work paid off? Tell us what you think by leaving a review.
Something not quite right with the app? Head over to our help page for further assistance: getyourguide.com/contact
↑
Version 26.38.0 Update
What’s new
We update our app every few weeks to ensure that searching for activities feels like being upgraded to first class. Here’s a quick overview of what the app team has been up to:
Bugs? Bashed
Crashes? Banished
Design? Beautified
Has our hard work paid off? Tell us what you think by leaving a review.
Something not quite right with the app? Head over to our help page for further assistance: getyourguide.com/contact
↑
Version 26.37.0 Update
What’s new
We update our app every few weeks to ensure that searching for activities feels like being upgraded to first class. Here’s a quick overview of what the app team has been up to:
Bugs? Bashed
Crashes? Banished
Design? Beautified
Has our hard work paid off? Tell us what you think by leaving a review.
Something not quite right with the app? Head over to our help page for further assistance: getyourguide.com/contact
↑
Version 26.36.0 Update
What’s new
We update our app every few weeks to ensure that searching for activities feels like being upgraded to first class. Here’s a quick overview of what the app team has been up to:
Bugs? Bashed
Crashes? Banished
Design? Beautified
Has our hard work paid off? Tell us what you think by leaving a review.
Something not quite right with the app? Head over to our help page for further assistance: getyourguide.com/contact
