Omio is appreciated for its user-friendly interface and multi-modal booking across Europe, with handy mobile tickets. However, users frequently report difficulties with customer service, higher prices than direct booking, and unreliable schedule information.
What users like
Easy and intuitive booking Users find the app simple and quick for purchasing tickets.
Multi-modal comparison Trains, buses, and flights compared in one place aids planning.
Convenient mobile tickets Digital tickets on phone reduce stress and save time.
Useful for cross-border travel Helps with international trips, especially within Europe.
Common concerns
Poor customer service AI-only support, no human agents, unresolved issues frustrate users.
Higher prices and fees Tickets often cost more than booking directly with providers.
Hard to cancel or refund Users face obstacles, errors, or non-refundable policies.
Unreliable schedule info Incorrect times or missing platforms lead to missed connections.
Based on 500 Google Play reviews · Updated Aug 30, 2026
Over the last 60 days, PixelTrack observed changes in estimated installs, rating, rating count and review count. The table compares the earliest recorded changed value with the latest observation.
Metric
Earlier value
Latest value
Change
Latest change
Estimated installs
25,204,818
25,424,535
+219,717
Oct 4, 2026
Rating
4.37
4.39
+0.02
Oct 3, 2026
Rating count
181,698
183,191
+1,493
Oct 4, 2026
Review count
1,460
1,481
+21
Oct 4, 2026
Omio: Book Train, Bus, Flights Changelog
5 changes
↑
Version 26.918.0 Update
What’s new
Update your app to avoid being bugged by reduced speeds! Omio is now faster, better and stronger.
↑
Version 26.911.1 Update
What’s new
Update your app to avoid being bugged by reduced speeds! Omio is now faster, better and stronger.
↑
Version 26.911.0 Update
What’s new
Update your app to avoid being bugged by reduced speeds! Omio is now faster, better and stronger.
▰
Header image changed
Header image updated
↑
Version 26.828.0 Update
What’s new
Update your app to avoid being bugged by reduced speeds! Omio is now faster, better and stronger.
