Among the reviews analyzed, Komoot's clearest strength is route planning and discovery: reviewers consistently praise its cycling- and hiking-specific routing, surface and elevation breakdowns, community-contributed routes, and smooth syncing of planned tours to Garmin and Wahoo devices. Turn-by-turn voice navigation and offline maps are valued when they work as intended. Set against this are recurring complaints about aggressive premium upselling - including toward users who already bought map packs - and useful features moving behind a subscription since the app's change of ownership. Reviewers also frequently report unreliable routing that occasionally suggests unsafe roads, heavy battery drain, crashes and GPS dropouts in recent versions, and offline mode failures. Because this sample was balanced across star ratings, negative voices are overrepresented relative to the app's roughly 4.2-star average, yet these themes recur often enough to inform a balanced recommendation.
What users like
Route planning and customization Users repeatedly praise the ability to plan custom routes by sport type and fitness level, set waypoints, view distance/elevation before setting out, and plan on desktop then execute on mobile. Even many critical reviewers call the planner the app's best asset.
Route and trail discovery via community content Reviewers value finding ready-made routes, Highlights, and trails contributed by other users, frequently saying the app revealed paths near home or abroad they would never have found otherwise. Coverage is described as strongest in Europe/UK.
Cycling-optimized routing and path coverage Many cyclists say Komoot finds quiet roads, bike paths, gravel, and off-road options that Google Maps misses, and that the surface/waytype breakdown helps them avoid roads and tailor rides.
Turn-by-turn voice navigation When it works, hands-free voice guidance (including via headphones or smartwatch) is cited as a standout feature that lets users ride or hike without checking the screen.
Common concerns
Aggressive subscription upselling and in-app ads The most common complaint in recent reviews: repeated full-screen premium pop-ups and prompts, including for users who already purchased the World Pack or Premium, which many say makes the app feel hostile despite having paid.
Features paywalled or devalued after ownership change Numerous long-time users report that features they had free or bought outright (map layers, route sync, sport types, voice navigation) were moved behind a subscription following the Bending Spoons acquisition, leaving early purchasers feeling ripped off.
Unreliable routing and navigation decisions Recurring reports of routes onto motorways, private land, closed or non-existent paths, and excessive gravel for road bikes, plus constant 'make a U-turn' prompts instead of sensible automatic rerouting when users deviate.
Crashes, GPS dropouts, and lost recordings after updates Many recent reviewers describe crashes mid-navigation, GPS signal loss, recordings pausing or losing segments, flickering/reloading screens, and broken features after specific 2025-2026 updates.
Based on 500 Google Play reviews · Updated Aug 17, 2026
Over the last 60 days, PixelTrack observed changes in estimated installs, rating and rating count. The table compares the earliest recorded changed value with the latest observation.
