The app shows promise for streamlining border checks, but its functionality is currently limited. Multiple sampled reviews found it easy to use and reported time savings at border control, especially for arrivals in Sweden or Portugal. However, the most common criticism is its restricted country support, with many noting it is useless for other European destinations. Users also frequently encountered broken departure features, missing or failed biometric steps, and technical glitches. Additionally, some border officials were unaware of or did not accept the app, undermining its purpose. While the interface is praised, the app appears to be in early rollout and needs broader support and reliability.
What users like
Ease of Use and Simple Interface Users find the app straightforward and easy to navigate, with quick completion times.
Time Savings at Border Control Some reviews report reduced waiting times at airports and access to fast lanes.
Functional Basic Process for Supported Countries Travelers to Sweden or Portugal successfully submitted journeys and generated QR codes.
Common concerns
Limited Country Support App only works for a few countries, making it useless for most EU destinations.
Broken Departure/Exit Functionality Users cannot select departure points or border crossings when leaving supported countries.
Missing or Unreliable Biometric Steps Passport scanning and selfie capture often absent or fail, blocking completion.
Poor On-Site Recognition / Acceptance Border guards unaware of app or reject it, rendering pre-registration pointless.
Based on 157 Google Play reviews · Updated Aug 30, 2026
Over the last 60 days, PixelTrack observed changes in estimated installs, rating, rating count and review count. The table compares the earliest recorded changed value with the latest observation.
